Backlog growth of Incidents in percentage

maboopathi
Tera Contributor

Hi,

 

Trying to create an Spline report, which should show the average backlogs in percentage in performance analytics. I created one automated Indicator with the Indicator source filter as state is new or in-progress or on-hold. But From here I can't proceed further. A little help would be appreciated. I can use formula Indicator but I don't know the filter conditions for denominator.

2 REPLIES 2

AndersBGS
Tera Patron

Hi @maboopathi 

 

What do you mean by you can't proceed further? How you though about what you're trying to calculate based on which conditions in which timeframe?