Hello everyone,I’m working on configuring the (ESC) portal and need some assistance. I want to add a specific Knowledge Base as a Topic under 'Technology services' On ESC portals so that when users click on it, they can see all related knowledge arti...
How would I go about adding the delegate option to the Employee Center? I keep seeing articles referencing the widget but none that will give the delegate option in the profile menu.
We have a record producer in our Human Resource: Core application. One of the variables is mapped to subject_person. I need to make this read only for non HR staff and non leaders. I thought this would be easy enough with a catalog client script h...
Hello,We are trying to utilize the Employee Center as a one-stop shop for most users. For this to work, we need to be able to view and close Service Catalog Tasks from "My Tasks" page. I have created a new to-do configuration for sc_tasks that are as...
Is there away to change the display of the Quick Links widget in ESC? I would like the links to display as they display on the "Quick Links on Topic Page" widget and not the "Quick Links" widget. This is only to give me more real-estate on the page...
Hi All, We are currently in the process of migrating to ESC and have set up our new taxonomy; we have our taxonomy set in the following simplified structure: Homepage > Technology Services > 9 child topics relating to different catalogue categories. ...
Hi, when I add the Homepage Search widget to a portal page, even on a page where the widget is already present and correctly sized, the new instance of the Homepage Search widget appears significantly larger. I’ve checked the settings, and they are i...
Hi guys, I have encountered 2 issues at the Employee center. 1. My active itemsActual: The request doesn't show the request information on the My Active Items widget. Expect: I want to display the name of the catalog 2. My tasks approvalActual: The r...
Hello All, We have a requirement wherein the "Requested due date and time" should accept date/time based on the selected Request type. For example: When Users choose Request type: “Update” or “Archive.” user is able to set a due date between 3 and 8 ...
Question About Learning ServiceNow!!! I hope you are doing well. I want to start by expressing my excitement about working with ServiceNow. As I explore this platform, I have a question: Do I need coding or scripting skills to use it effectively? I c...
Hello Hope you are well. We are planning to use Onboarding and Transition; however, I do not see or don't know yet if the Onboardee can assess the portal to provide more info before joining. For example, prehire—we want some details from the Onboar...
I'm having problems with the lab.service-now.com (it spent 6.5 hours ina "waking" state) and the ai chat help isn't helpful, and the community board is not new-user friendly, and so I'm wondering if there is a discord server somewhere where I could g...
folks, when I use New Hire Onboarding (Demo) item on ESC, when filling all the mandatory fields, and then clicking 'Submit' - and result: nothing happens, has anyone seen it? I was able to replicate the same on my 'training' instance too. any help ...
I try to deactivate user but i'm not able to do. I need drop a screenshot with you Please share the steps what i need to do. Error message is #The user cannot be inactivated as it would leave fewer than the configured 1 active application administra...
Hi All, I have an issue of employee center quick link form. There is quick link of "Browse Catalog" which is reflected on "emp_taxonomy_topic" page. So I am facing an issue on search bar tab under the page. It is displaying the code if we are searchi...
