Hi everyone!Is it possible to apply a user criteria for Quick links and Banners in Employee center Portal? For example, we want this banner and quick links to be available for ITIL Users. If Users are NON-ITIL, a different banner and quick links must...
Hello, I have been digging around for a while but cannot find a solution to this, so I am hoping that someone has done this before and can help me out. I am currently on the Vancouver version and using Employee Center Pro. I am looking to change the ...
There is no 'clone' button and when I try to insert and stay it tells me that the ext esc already exists so it does not let me make a copy.
Hi , Can anyone let me know how to add the Background image for Employee center pro, As per the other posts i know how to add the background image for Employee service center using the content Delivery module, But i am not able to see the module ...
HelloI have a question regarding Business Rule Script. When the caller is Abraham Lincoln, I want Channel to be populated as Self-service. (As you can see in the image below) Here is the script but it is not working. (function executeRule(current, ...
Good day everyone, Just looking to get assistance on where I can locate a problem I'm having. At this time, in both Service Portal and Employee Center, the catalog items that are manually built and as well pre-built ones are not showing the Title of...
(hope I am putting this in the right forum)I personally had created a Catalog Item that would take several inputs from the customer (some being mandatory). In our test environment, this worked fine, and we pushed it up to PROD. But in PROD an odd t...
After upgrading to Patch 3 Washington DC, When im searching any catalog item. It not showing respective catalogs. Search source--> ALL-->> Hold on, your results are waiting( this type of message is showing).
Hi! We are going to move over to Employee Center in the autumn, and we've been looking updating our taxonomy for our Service Portal catalogue and knowledge base. What I feel is lacking is the amount of filters available to sort through the different...
For some reason when I am attempting to search on Employee Center, I can only see the "Most Relevant" option in the search results. Any way to adjust the drop-down so I can see the "Most Recent" option as well? Trying to change the Search Bar Widge...
Hello, I'm trying to use the same widget to render approvals whether viewing an approval task in "My tasks" or on the standard ticket page. I have found that the standard ticket page uses a widget called "HRM Task Parent" to render to-dos and approva...
I am new to ServiceNow and attempting to add a new quick link for a dashboard to my Employee Center. I reconfigured the 'quick links' new form in dev to include a dashboard selection which I have selected the correct "Upcoming Changes" dashboard. I c...
Hello All, Any recommendations for a taxonomy on a domain separated instance? A client is doing a domain sep with multiple tenants. For the most part the structure is the same, but there are some parent/sub topics that will show or not show based on ...
Hi everyone,I need to create a pie report, but in both side I need to push inside a sum of two different field. Everyone have some documentations about Custom Chart to use? Because i see that there is custom chart with type pie report but I don't kno...
Hi Expert, would anyone know how to hide the uncheck checkbox variables in options of todo approval task.KB: Service Portal: How to hide unchecked checkbox variables in "Options" of Approval Widget. - Support and Troubleshooting (servicenow.com) indi...
