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Recruitment Module Implementation in ServiceNow

I want to implement a recruitment module in ServiceNow with the following functionalities:Job Posting: Create and publish vacancies internally and externally.Applicant Tracking: Track applications, categorize candidates by stages, and maintain a cent...

Resolved! Service Status Subscribe Widget

Hello,We are looking at configuring the 'Business Service Status' widget to track Outages, Planned Maintenance etc.   Within this, when you open a Business Service, it gives you the option to Subscribe to updates using the Service Status Subscription...

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Resolved! Cloned taxonomy not appearing on Employee center portal.

I created a dev instance and cloned the employee taxonomy as instructed in this YouTube video.https://youtu.be/3WlXSWiWPrk?si=Vw8XyNIqAZ1N5oSWWhen I replace the employee taxonomy with the cloned taxonomy, it does not appear on the employee portal.  i...

EB8 by • Tera Contributor
  • 4803 Views
  • 7 replies
  • 5 helpfuls

Live Agent Survey

Hi, If end user end the conversation and post survey is triggering but response is not getting captured and showing a this message is unable to be send Thanks 

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"Sort by Popular" not counting order guides

Hi all. We have an issue on our employee center where order guides don't seem to be included in the calculation behind the "Sort by popular" items on a topic page, as it's in the bottom even though it's the one being used the most. I know we can fix ...

Julie21 by • Tera Expert
  • 1264 Views
  • 2 replies
  • 0 helpfuls

Resolved! Youtube video on Employee Portal

Hi everyone,I am seeking guidance on how to embed a YouTube video on the main page of the Employee Center in ServiceNow. I would like the administration of this video to be as easy and accessible as possible, so that the video can be updated or chang...

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Daniel142 by • Tera Expert
  • 4045 Views
  • 2 replies
  • 0 helpfuls

User criteria not working as expected

Hi experts,We have a Manager user criteria created using script for a KB. When a manager searching this KB, sometimes they are able to access the article and some times they are unable to access. Even when tested in user criteria diagnostics, some ti...

Community Alums by Community Alums •  
  • 1990 Views
  • 3 replies
  • 3 helpfuls