Even after assigning all Journey-related roles to the System Administrator, the Journey is still not visible when accessing ESC as the System Administrator. Instead, the message "Sorry, either the data doesn't exist or you don't have access" appears....
I have created one contextual search on record producer.It is giving me the exact result. But the pencil icon which shows on article related search result is not displaying in a proper line. I wanted to set the alignment of that icon so where i can s...
If I am giving some condition to restrict Knowledge Base in 'KM: Article Expiry Warning' notification it is not working but without any condition it is getting triggered.Can anyone please help.
Hi All,I want to add highlighted filter in custom dashboard. how can we add as per below screenshot?in docs it is showing in below way like "view more" but in my PDI i have added widget in dashboard but it's not showing in that way. What other change...
Hi All, Can we validate the excel data before loading the data and creating records in service portal ? thank you,Vijay kumar S
Hi All, I renamed the service catalog category(sc_category table) from "Office Applications" to "MS Application". The changes are reflected fine in Service portal but not reflecting on Employee Service Center portal (ESC) portal. Also I renamed some ...
Hi All, Actually on the ESC portal the background we make it as white due to this "My request" also changed to white , so now particularly i want to change this color to black Please help me to achieve this ThanksRam
What is your best advice for someone that is starting out brand new on service now?
Hello, I am new to service now and go far my expierence is great. im doing the learning now for a change adoption specialist.
What are the day to day roles and responsibilities of ServiceNow Administrator and please help with interview questions. Thanks.
What are the roles and responsibilities of ServiceNow Administartor?
Hello everivary.I have a question, I need to chagne a schedule report where was working if in two days doesn't correspond to business days and hours. I did a new report with SLA but the this doesn't represent why they want. They want a script but I d...
We have users that are unable to see user profile information that exists and is visible to other non-itil users and all itil users. Is there a way to default certain fields on the sys_user table to be visible to all users looking at employee profile...
Hello I have been searching through the docs and community as well as trying to figure it out but I cant see to find the answers. Does anyone know how to configure the data showing up on the Things that might need your attention on the manager hub in...
I've looked all over the place and can't find documentation, or a post, that explains how to add a Knowledge Base to Employee Center (Pro). In Service Portal, I can just go to the Portal and add it via the Related List. I can do the same for ESC, but...
