Employee center Language Switch widget

VasuSaiSoS
Tera Contributor

‎05-12-2026 05:13 AM

Hi Team,

If I switch the language, the taxonomy is not showing browse all feature. Any idea why its happening?

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3 REPLIES 3

glideFather
Tera Patron

‎05-12-2026 05:46 AM

Ahoy @VasuSaiSoS,

 

could you possibly add a screenshot to better understand? Optimally good and not good scenarios to compare, thanks

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VasuSaiSoS
Tera Contributor
In response to glideFather

‎05-12-2026 06:16 AM

VasuSaiSoS_0-1778591744791.png

This is from PDI
In my working instance I am missing the browse technology services 

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Tanushree Maiti
Tera Patron

‎05-12-2026 05:53 AM

Hi @VasuSaiSoS 

 

Refer KB: KB2629971 ServiceNow Employee Center – Knowledge Articles Not Displayed After Language Switch 

 

Resolution

 

  • Enable the system property enable_topic_content_lang_fallback to allow content fallback when switching languages.
  • If the property must remain false due to business requirements, apply a customization or update set to handle language preference changes dynamically.
  • After implementing the update set or enabling the property, test by switching languages and verify that knowledge articles display correctly without requiring logout or cache clear.

 

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