Employee Center taxonomy creation
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12-08-2025 11:31 PM
Hello,
In personal instance I try to create a new taxonomy. To do that I simply clone a default 'Employee' taxonomy, add a name and in Portals > Employee center > Taxonomy, I change taxonomy to my newly cloned. The problem here is that after making updates and saving them I still can't see taxonomy on my Employee Center. And if I revert back to default taxonomy, I can see it on my portal.
I have already checked some open resources and Employee Center Essentials (Yokohama) courses.
Maybe someone knows how to fix it? I believe it is an easy fix, however I can't figure it out how to do it.
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12-09-2025 09:48 AM - edited 12-09-2025 09:49 AM
Have you opened the employee center portal and added your taxonomy to the available ones?
- Go to Service Portal > Portals
- Open your employee center poral
- scroll down taxonomy tab and make sure your new taxonomy is listed.
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12-09-2025 10:40 PM
Hi Brian,
Yes, I've added my taxonomy in Portals.
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12-10-2025 02:28 PM
Hi @GabijaS ,
Have you remembered to sync the hierarchy under the advanced portal navigation? afterwards logout and log back in to adopt your changes?
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12-11-2025 12:55 AM
Hello Brian,
I use classic version of Employee Center and cannot find this button. Is it possible that this feature is available only for Employee Center Pro version?