How to edit "contact us for help " on esc portal

Prasanna_Patil
Kilo Sage

Hello All

 

Can someone suggest how to edit this widget on esc portal

 

9 REPLIES 9

@Prasanna_Patil 

did you check how that widget renders that contact us?

I couldn't find that widget as well in my PDI

Hi @Ankur Bawiskar i found thisnin my PDI however on client instance its "Get support" widget

Huynh Loc
Mega Sage

Hi @Prasanna_Patil ,

Please go to the sn_ex_sp_static_content table (Employee Center → Get Support module) and edit the “Contact us” record.image.png
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Tanushree Maiti
Tera Patron

Hi @Prasanna_Patil 

 

If your are looking for OOB HR contact form  then you can look into 

page 

Screenshot 2026-03-26 094936.jpg

 

Screenshot 2026-03-26 094759.jpg

papainest
Tera Contributor

Hey,

If you want to update contact us information under Get Support in ESC Portal you should use - Get Support in left navigation -> Open Contact Us static content and update as per your requirement. Please see my screenshots.

 

Mark it correct answer if its helps.

Thanks,

Papai