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Implement Favourites in CSM Portal

KleoKocaqi
Tera Contributor

Hi!

I need to implement favourites in the CSM Portal, just as it is in the ESC Portal, meaning next to each Article, Request, etc., there needs to be a heart sign that the user can click to mark the item as a favourite. Then all favourites should be shown in favourites_list. 

1 REPLY 1

Bhavya11
Mega Patron

Hi @KleoKocaqi 

 

You can refer the below link:

https://www.servicenow.com/community/developer-articles/how-to-create-favorites-in-service-portal/ta... 

 

 

Thanks,

BK


Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya