quick links are not visible under mega menu but its active in servicenow

Apaul
Tera Contributor

‎04-13-2026 07:30 AM - edited ‎04-13-2026 07:43 AM

under the mega menu taxonomy, i don't know why but the quicks are suddenly got removed although it was working before. The quick links are active as well as i did sync hierarchy. Still not visible in employee center. Anyone please help me. 

If anyone has faced the same, please help me out to sort this,

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Tanushree Maiti
Tera Patron

‎04-13-2026 08:17 AM - edited ‎04-13-2026 08:17 AM

Refer step by step instructions as given in this post.

ESC megamenu items population through 'Advanced Portal Navigation'

 

https://www.servicenow.com/community/developer-forum/mega-menu-not-showing-anything/m-p/2816076#:~:t....

 

 

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