Solved: Survey Shows 404 Error Message - Page 2 - ServiceNow Community

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Hello Community,

I am facing 404 error message when we click on the Survey on ESC Portal. I have made the portal to default but the issue remains as it is.

Your help is truly appreciated!

Thanks!

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1 ACCEPTED SOLUTION

Hello Ankur,

The issue was faced by non-admin users who only had the snc_internal role, and they were unable to view the survey on the ESC portal.

Thanks for reaching out. The issue has been resolved by adding a User Criteria (snc_internal) to the Survey and Assessment widget.

Thanks!

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Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader