Rishi1
ServiceNow Employee
ServiceNow Employee

The app 'Atlassian Jira Integration for Agile Development' supports domain separation.

Expected Behaviours : 

UI Actions : 

  • For all UI actions like Jira instance record creation, Discover Projects, Bulk import of work items, Team integration Settings etc.., the domain for the records is set as logged in user domain (the user who initiates the process).

 For Webhook events :

  • For webhook events like issue created or issue updated, the domain for the records is picked from the Jira instance record.
  • This is handled in the script include sn_agile_jira_int.JiraEventProcessorUtil and method _processJiraPayload (end of the method)
Version history
Last update:
‎06-08-2021 09:50 PM
Updated by: