We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Syed Azam
ServiceNow Employee

In Enterprise Agile planning , the dates fields are glide_date fields, while in Agile 2.0 sprints, the dates are glide_date_time fields, So, when synching the EAP Iterations with sprint in Agile 2.0, the Agile 2.0 sprints are set by concatenating 00:00:00 to the date value.

 

For example: 

If EAP iteration has start date and end date as 10/10/2025 and 23/10/2025, In Database, the values of Agile 2.0 sprints are saved as 10/10/2025 00:00:00 and 23/10/2025 00:00:00

 

So, based on the timezone of the logged in user, these values can visually be different when comparing EAP dates with Agile 2.0 sprint dates.

So, from the above example: It is quite possible that a user from PST timezone will see the display value of Agile 2.0 sprints as 09/10/2025 HH:MM:SS and 22/10/2025 HH:MM:SS

 

Thus, these normalized values when converted from date to date time values can show different values for different users, while they are normalized to UTC value.

Version history
Last update:
‎10-29-2025 01:44 AM
Updated by: