HayleyAlexander
ServiceNow Employee

We're excited to share that the Resource Page in Project Workspace is now available! Giving project managers the visibility they need to stay ahead of resourcing issues without disrupting the workflows resource managers depend on.

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The problem we heard:

Project managers told us they were spending too much time chasing down basic resourcing information; who's on my team, are they overallocated, are there conflicts I should know about? That lack of visibility meant PMs were often reactive, only learning about resourcing issues after they'd already impacted timelines.

Meanwhile, resource managers were fielding status questions that pulled them away from the higher-value allocation and planning work they do in Resource Management Workspace.

What's new:

With the new Resource Page, project managers now get a dedicated view, right inside Project Workspace, of the resourcing picture for their projects. In one UI, you can:

  • See your assigned people and teams- clear visibility into who's working on your project and in what capacity.
  • Monitor capacity at a glance- understand where your team stands without having to request updates or wait on reports.
  • Surface conflicts proactively- get early visibility into resourcing issues so you can flag them and collaborate with resource managers before timelines slip.

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This is about giving each role the right lens into the same data. Resource managers continue to own allocation strategy, cross-project balancing, and long-range capacity planning in their dedicated workspace. What's changed is that project managers no longer have to operate blind in between those conversations. When a PM spots a conflict early, that's a better starting point for the RM too.


Get started:

The Resource Page is available now in Project Workspace. Within Project Workspace in the latest release, you'll notice a new page 'Resources.' We'd love to hear how it's working for your teams!

Version history
Last update:
2 hours ago
Updated by:
Contributors