Service Level Management - Business Services & Offerings

[MadhuriGudiseva]

The Service Portfolio capabilities in ServiceNow have been very successful for us.   Very well received by the CIO.   Service Level Agreements can be implemented and reported using Offerings and Commitments.   Next, we are planning to push this out as a report set to key Business Executives.

Here is a link to my Knowledge 14 presentation on Service Level Management.

Connecting the Dots of Service Level Management

Link may require Knowledge registration.   If you cannot access and would like the deck, send me a message

.

[abrown1024]

Hi Madhuri,

I tried the link but wasn't able to access it.   I'm very interested in the Service Portfolio capabilities within SNOW and would like to see your presentation.   Here's my address: amy.brown@terumobct.com

Thanks in advance!

Amy

[rajeshgk1]

HI Madhuri,

Could you please forward me the connecting the dots - deck please?

rajesh.kumar1@aig.com

Thanks in advance.

[rbruner]

Hi Madhuri,

Can you please forward me the presentation as well?

Russ.Bruner@us.yazaki.com

Thanks,

Russ

[jgallia]

I am very interested in your presentation.

Could you please send me the presentation?

jennifer.gallia@centerpointenergy.com

thank you,

Jennifer

[jamestemple]

Could you please forward the presentation to me as well?

jtemple@unum.com

Thank You,

James

[veli]

Could you send it to me too?

veli@nynas.com

Thanks!

Veronica

[Stan6]

Could you please forward the presentation to me as well?
stanisjosephest@gmail.com

[trishjohnson]

Me as well! Thank you! trisha.johnson01@carefusion.com

[jaylentz]

Please send to jay.lentz@wnco.com

Thanks!

[CoryLongman]

I would like to review your presentation also.   Thanks

clongman@symcor.com

[gyedwab]

I'd love to take a look as well: guy.yedwab@exploreanalytics.com

[trishjohnson]

trisha.johnson01@carefusion.com   Would love to see your presentation.   Thank you!

[troyp]

Can you post this presentation or update the link?

[sriramnarasimha]

Please share with me as well. sriram_narasimhan02@Infosys.com

[robertbach]

Hi Madhuri,

I tried the link but wasn't able to access it.   I'm very interested in the Service Portfolio capabilities within SNOW and would like to see your presentation.   Here's my address: robert.bach@caskllc.com

Robert

[Hitesh25]

Please share with me if possible on h.a.chhabra@accenture.com