To understand how the out of the box processes work in Servicenow by product, review the listed process guide/s. Then align your process to ours to see where there are differences and gaps. This will help you create your requirements prior to starting development.
Agile & Test Management
SAFe
Alignment Planner Workspace
Hybrid Project Management
Investment Funding
Project Portfolio Management
Portfolio Management and Scenario Planning
Demand Management
Innovation Management
Project Management
Resource Management
