Convert Idea to Task - add other task options

Dan Brown2 · ‎02-18-2020

Hi,

On the Idea Form there is the option to 'Create Task' which gives the option to 'Convert an Idea to task'. The options available are either Demand or Project.

Is there a way to add other options to that drop-down - e.g. Incident/Service Enhancement?

Many thanks,

Dan

Noah Drew · ‎02-18-2020

Hi @Dan Brown !

It should indeed be possible however it may be difficult to configure.

The related code involved:

"Create Task" UI Action on the im_idea_core table

"convert_idea_to_task" UI Page (the popup that is displayed)

"ImIdeaToTaskUtil" Script Include seems to be involved with the "Convert idea to task" Scripted REST Resource on the sys_ws_operation table.

I'm not too familiar with UI Page configuration but this should point you in the right direction.

Hope that helps!

If it did, please mark as Helpful and consider setting the reply as the Correct Answer to the question, thanks!

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Michal Gawlows1 · ‎05-05-2020

I know it is old topic but maybe someone will be looking for the solution in the future.

I found and easy solution to this problem by tracking what is happening in the script for UI Action.

There is a table which holds configuration for the choices displayed in modal after you click Create Task.

It is called: csm_table_map.

Just create there a record similar to others:

And inside it configure mapping if needed (with script or basic mapping). You can find examples in other records.

Final effect:

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Aakanksha0 · ‎01-03-2023

Thanks a lot Dan. Your answer really helped. I appreciate it.

PavithraDeB · ‎06-10-2025

Hi @Michal Gawlows1
if i wanted to hide few mapping names from csm_table_map_list for "Create Task UI" action only to idea managers> how can it be achieved? i have around 10 task and need to enable only 4 for idea maangers