Hi everyone. I'm working with a couple of customers who are adopting or considering the Project Advanced Security plugin as a step towards being able to secure a small number of sensitive projects in their instance. Both have asked the same questio...
Hello,We are using ServiceNow Zurich with SPM Demand Management (dmn_demand table).After a demand is closed (Closed Complete), we would like specific users (PMO admin group) to be able to add work notes only for correction history purposes. All other...
Dear Community I am going to start working on CSM implementation project as Business Analyst. I am looking for ServiceNow CSM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
<p> how do we define the assessment data in the demand recored<p>
Hello! In our firm we use the PPM module for our Projects. In the projects we use the Planned vs Actual effort to keep up on the hours spent in the projects. The problem is the days is setup as a 24 day, not 8 hour workday as it should be in our ca...
Hi All,Is there a complete demo or walkthrough video available that showcases the overall functionality of SPM? Additionally, is there any documentation that explains how all the SPM applications are interconnected and provides guidance on which appl...
Hi Community,I am seeing a recurring requirement across several projects: the need to distribute/split project costs across multiple entities (e.g., Impacted Business Units, Departments, or legal companies) based on a predefined percentage.For exampl...
if Demand is cloned with UI action button, what data elements can be:Safely clonedExcluded by design (e.g., system IDs, workflow state, audit fields)can we identify implications for:SubprojectsSubtasksRelated records (high‑level only)Production proce...
Hi all. What's the correct way to make a custom column on the planning item table read-only when it's displayed in the 'Planning List' or 'Scoring List' view on the SPW? I've made the dictionary entry read-onlyI've added ACL's that restrict write ac...
I'm creating a playbook to guide users through the demand management process in the new demand management workspace. I want them to select certain stakeholders to add to the demand to receive an assessment screening based on a certain criteria, but I...
We are in the middle of our implementation of ServiceNow SPM for our healthcare organization. We originally purchased the product for the IT PMO process, but have since had multiple other teams that manage projects across our organization show inter...
Hi Everyone,Can anyone help me to configure the Primary Resource Group field to fetch only Active groups in the filter on Resource cards in Resource Workspace Management.
I'm trying to export the full RIDAC log for a project. Several community responses and support resources mention right-clicking on any of the column headers to access the export option, but I don’t see that functionality in my instance. Some replies ...
I’m reviewing the Financials section in Project Workspace and noticed that the top widget showing actuals doesn’t match the full-scope numbers in the table below. I’ve generated all labor costs and adjusted the filters, but it’s still not accounting ...
Every time i try to generate a fiscal Calender for 2029 it is creating a fiscal Calender . tried couple of times by recreating and deleting . Help me to overcome this issue
