Currently, in the Resource Management Workspace, when I open a resource card and expand any user record, clicking on any task under that user does not open the corresponding record. Nothing happens when the task is selected.Could you please confirm w...
Hi Everyone,We are exploring the Resource Assignment functionality in Project Workspace and have observed an inconsistent behavior when assigning resources to stories.When we create and submit a resource assignment for a story, the assignment does no...
Hi Folks, I've been playing around with the latest Demand next experience Workspace in Brazil PDI and have some concerns, maybe anyone could provide some feedback here. I don't know if my PDI is missing something/broken or that is indeed what it's su...
Iam working as a Business Analyst, Could you please guide me how to gather requirements for enabling AI feature in ITSM application
Hi Team,I have requirment to update the fiscal period label names from "FY27: M01" (OOTB) to "FY27: M01-APR". Is there any impact to update these labels in previous/ future fiscal periods.?If yes, kindly provide the places, were it would be impacted....
I am a Project Manager that is tasked with learning/understanding Resource Assignments and then sharing the information with my fellow PMs. I also trouble shoot for them. Where can I find just some simple instructions on how to use them, how to reque...
I want to create an interactive filter that will allow users to select a manager from a limited list. When they select the manager, another select box should appear in the same interactive filter, where you can select from the list of available group...
So awhile back we got an email from ServiceNow saying Agile Development 2.0 was going to be replaced. The Recommended replacement in the KB Article is Collaborative Work Management (CWM). So I recently installed it on my PDI but I don't see the spri...
Hi,after Australia upgrade I've noticed that my releases records in rm_release table didn't change state to 'Closed complete' but to 'Deploy/Launch', when the release phase (rm_release_phase) is 'Deploy Release' and it state is 'Closed Complete'. Did...
Hi Everyone,We are exploring the Collaborative Work Management (CWM) Workspace for Agile Planning and Sprint Tracking. On the CWM Dashboard, we can see charts such as Sprint Burnup, Sprint Burndown, etc. However, we have been unable to identify wher...
Hi everyone,We are trying to configure the global search in Unified Navigation so that when a user searches for a Project (pm_project) while inside the Project Workspace (SPM), clicking the search result card opens the project within the workspace ta...
Basically when I click on the "Create EAP Epic" (first image) UI Action link, sometimes it duplicates the Epic generated. It occurs in both Next Experience and Strategic Planning Workspace. When I create the epic, it closes the demand but it's creati...
Hi, I have created a new status report template using the docs functionality. One thing I have noticed is that the milestones are not sort by date. Is this possible? ThanksSteve
Non-admin users can’t upload a file to an attachment-type catalog variable on a catalog task in the Service Operations Workspace. While uploading shows “Unable to upload file. Please try again.” An admin can upload the same file to the same task with...
Hi @team, I'm facing an issue with our integration with the third-party application.When I submit a record, it is created successfully in the third-party application and I immediately receive a confirmation email. However, I'm unable to capture the r...
