SPM forum

How to dynamically populate Survey Header / Introduction fields

Hi everyone,I am building a Customer Satisfaction Survey that triggers automatically via Flow Designer when a Project record (pm_project) changes to "Closed Complete". The Requirement:The requirements document states that the survey form itself needs...

Resolved! Test Management - Use Case

Hi all, - Can you please provide an end-to-end use case for Test management that goes through all the features?So test, test set, test plan, test cycle, test execution suites. - I saw that "Test execution suites" can be also triggered from the projec...

Managing resources in the new Resource Management Workspace

Hello, I am looking for guidance on maintaining accurate resource allocation data in the new ServiceNow Resource Management Workspace. We migrated to Zurich last week and have the new Project and Resource Management Modules. What is the ServiceNow b...

Adding a story created in EAP to a release in DPR

We are trying to create an end to end process that leverages the Release process within the Digital Planning Workspace. Getting an REQ added to the Release was easy but I am struggling to get a story that I created through Enterprise Agile Planning a...

Demand Creation from BRDs / Business Cases

Greetings SPM Community ! I'm looking to validate a pattern I am seeing around Demand Management intake. I have experienced customers create BRDs (business requirement documents) , business cases, project charters, investment requests, or funding...

Resolved! Story [rm_story] table and the Team [eap_team] field Dictionary entry has an error out of the box

I want to limit the Team [eap_team] field on the Story [rm_story] table so that when a Story record is created from Strategic Planning Workspace the Team field is only populated with Enterprise Agile Teams from the team level (e.g., not the higher le...

Data mismatch on the SPW roadmap and pm_project table.

I selected the start fiscal period as 01 April 2026 and the end fiscal period as 31 March 2027. The roadmap is showing 64 records. However, on both the PM Project table and the Planning Item table, we applied the filter:Approved Start Date is after 3...

Demand Management Scope: Where does it fit?

I'm sure there will be plenty of time for practical discussions about SN implementation, but I would like to take a quick theoretical poll to understand how the group members view the different parts of this SIG fitting together - demand, project, pr...

when creating assessment , it gives noQuestions

when trying to create assessment instance,it shows noQuestions as instance IDvar result = new global.AssessmentUtils().createAssessments( surveyId, articleId, gs.getUserID() ); gs.inf...

How to remove the Duplicate option on the Prioritization tab in SPW

How to remove the Duplicate option on the Prioritization tab in SPW.

How to access new SNC.AssessmentCreation() which is in script include to Widget Server script

How to access new SNC.AssessmentCreation() which is in script include to Widget Server script which is in Knowledge management Service Portal scope. I am getting empty value in script, unable to fetch script include in widget.

Resolved! How to apply SCRUM\AGILE process best practice to Agile Development? (Updated for 2023)

Hello Everyone I put together an overall process guide on how to best use the Agile 2.0 application. Please keep in mind this is simply a guide not hard rules to live by. Additionally, the roles\personas, environments, and work ethic vary per organi...