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For Each Logic In Flow Designer

Hello everyone,I have a field of type List on my Project form that allows selecting multiple managers (users).What I’d like to achieve is:When the project is submitted (or reaches a certain state),An approval request is sent to each manager that was ...

ammar_k by Tera Contributor
  • 399 Views
  • 5 replies
  • 1 helpfuls

RIDAC templates

I need to create a Decision record for every new Demand that is created. I thought of using a template for the Decision record and am unable to get that to work. I am able to set up a template for the Action record. Automation would be great too.What...

Resolved! Service SPM Portal and Virtual Agent

Dear Team,If a customer purchases only the SPM module of ServiceNow , will the customer gets any Portal which is present as default? and what is the role of a virtual agent in SPM module?

gkumar4 by Tera Contributor
  • 114 Views
  • 1 replies
  • 1 helpfuls

Can we use Sprint instead of Month filter in Capacity Planning?

 Hi All,In the Capacity Planning dashboard, the resource capacity is displayed based on month filters (Start Month and End Month).My requirement is to view and manage capacity based on Agile sprints instead of months.Is it possible to replace the mon...

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sagar0711 by Tera Contributor
  • 81 Views
  • 1 replies
  • 0 helpfuls

My Projects not displaying projects in Project Workspace

HelloSee the attached in customer instance there are no projects under My Projects even though I have hundred under ALL PROJECTS, then in MY PDI see screenshot I see data under MY PROJECTS, what should I look for?Client instancePDI 

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MaryBorko by Tera Contributor
  • 997 Views
  • 2 replies
  • 0 helpfuls

What are the out of box definition for Enhancement states? How does your company use those states versus development activities in stories?

In the wiki (docs.servicenow.com), stories are well documented.  After creation of a story, the documentation provides information on the fields in the story form:https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-de...

Resolved! How to modify "Cost Plan Name".

I would like to change the "Cost Name" in Cost Plans.I want the cost name automatically generated after pressing the Create labor costs button to display the name of the assigned employee.I believe the name generated by the CostPlanForFinancialAttrib...

WataruS by Tera Contributor
  • 602 Views
  • 5 replies
  • 4 helpfuls