Demand Management Assessments

[koliva]

Is it possible to have 2 assessments for a demand where

• 1st assessment goes to managers to evaluate how it keeps with our strategies
• 2nd assessment would go to other staff to evaluate how complex the demand is

I've tried creating my own assessment, set Trigger Conditions and Assessors, and nothing appears to ever happen.  The oob assessment gets emailed to the stakeholders but I don't see anything for the person I set as the Collaborator.

[Lauri Arra]

The OOB solution supports using only one hardcoded assessment type. Please see the following business rules on dmn_demand:
Creation of assessments:

1. Auto business rule for Assessments
2. Create OnDemand Assessment

Calculating value/risk/size/score from assessments:

1. Populate Metric Results

You will find the last BR to use global.DemandUtil script include's method "populateScores" to process the assessment results. Even this contains hardcoded sys_id to identify the demand assessments.

Custom solution in demand management would require you to modify (at least) above business rules and script include to allow multiple assessment types.

Alternatively, SN could make assessment categories to include a user filter so that users wouldn't have to answer to all the categories. I was a bit surprised to find that this isn't a feature yet.

[ianshulgora]

Hi ,

I am working with assessments that are triggered when a Demand moves to the Screening stage.

I would like to modify the assessment questions that are presented to stakeholders. Could anyone please advise:

• Which table contains the assessment questions?
• What is the recommended way to modify existing assessment questions?
• Are there any related tables that need to be updated when changing assessment definitions?

Any guidance on navigating the assessment configuration and underlying tables would be greatly appreciated.

Thank you!