Fetch last added additional comments/work notes into email notification

[Harish74]

Hi there,

I need to fetch recent additional comments/work notes into email notification. i have used current.comments.getJournalEntry(1) & current.work_notes.getJournalEntry(1) to achieve this. But I'm getting the time frame as well with the additional comments. Can I able to fetch only the comment/work notes ??

Eg: Work notes: This is a test work notes (I required)

Work notes: 2021-02-15 01:22:40 AM PST - User Name (Work notes) This is a test work notes (I don't required)

[Gunjan Kiratkar]

Hi @Harish ,

From which context are you accessing work note/comment? You can try this out from a notification mail script or business rule

  var worknote = current.work_notes.getJournalEntry(1);

  var worknoteContent = worknote.split("(Work notes)\n");

  var lastWorknote = worknoteContent[1];

Thanks

[Harish74]

Hi Gunjan,

 I have used what u mentioned in with email script. I'm getting the value as undefined.

var worknote = current.work_notes.getJournalEntry(1);

  var worknoteContent = worknote.split("(Work notes)\n");

  var lastWorknote = worknoteContent[1];

template.print(lastWorknote );

correct me if anything wrong in my script.

[Ankur Bawiskar]

Hi Harish,

this should work fine

current.work_notes.getJournalEntry(1).match(/\n.*/gm).join("\n");

Reference:

Remove User info and timestamp from commets

Regards
Ankur

[Harish74]

Hi Ankur,

It doesn't help me.

I have received nothing. (empty)