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how can i achve restricting fields based on collaborators and demand

MakhanlalM
Tera Contributor

Hello ServiceNow Developer, 

 

i have an requirement : i have a  choice field in demand form which is "u_confidencial" which is Public , confidencial and strictly confidencial .

1 . When the demand is Strictly Confidential 

  • Only the Demand Manager (u_demand_manager) and Collaborators (u_collaborators) should have access to all fields.

  • Other users should only be able to see:

    • short_description

    • description

 

I have tried

  • I created ACLs without using roles, based on:

    • Demand Manager

    • Collaborators (list field)

  • I was able to restrict access so that only Demand Manager and Collaborators can see if it's strictly confidencial but I also tried creating field-level ACLs for short_description and description, but it is still not working as expected. 

 
 

 

 

 

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