Hi all
I have a bit of headscratcher.
In SPW, you can create a free-from roadmap and in doing so, you select criteria - this works fine. For example, if I want to select a roadmap for Demands that have the Department of "IT", I can see these.
We get our department data from an external source, so when they offline a department, we want it to reflect in ServiceNow - and this works well. However, if the department record has a custom "active" flag set to "false", this is obviously ignored in the SPW query.
On the classic dmn_demand view, I can simply add a reference qualifier on the dictionary entry to get past this.
How do I set a reference qualifier for fields on the SPW roadmap screen? Screenshot attached for reference.
