How to add a new column in "Unassigned Tasks" section in Resource Management Workspace?

Snow Developr12
Tera Contributor

Hi Community,

I am working on the Resource Management Workspace in ServiceNow and need some guidance on customizing the "Unassigned tasks" section.

Currently, the table displays columns like:

Task
Parent Item
Type
Owner
Task effort
Group
Role
Requirement:
I need to add a new column (custom field) to this "Unassigned tasks" list/grid view.

Questions:

Where are the columns for "Unassigned tasks" configured in Resource Management Workspace?
What is the correct way to add a custom column to this grid?
Any help  would be greatly appreciated.

Thanks in advance!

8 REPLIES 8

Tanushree Maiti
Kilo Patron

Hi @Snow Developr12 

 

1. Open a record from Resource Assignment table

2. Select your required view.

3. Right-click a column header, select Configure > List Layout

4. Add the desired field from the Available slushbucket to the Selected slushbucket. 

5. Click Save

 

6. Refresh the Workspace

  • Open the Resource Management Workspace.
  • Open the Unassigned Tasks tray.
  • Click the Column configuration icon (gear icon) on the right-hand sidebar of the tray.
  • Select the new field in the configuration menu to make it visible

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Hi @Tanushree Maiti 

can you please confirm which view

 

 

 

 "Resource unsassigned"  View

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Shruti
Giga Sage

Hi @Snow Developr12 ,

Navigate to sn_plng_att_core_resource_assignment.LIST

Configure list layout in "Resource unsassigned" view to add more columns