In ServiceNow Strategic Portfolio Workspace (SPW), users working with the Prioritization list can access several actions from the row context menu, such as:
- Move to top / Move to bottom
- Duplicate
- Delete
- Open
In our use case, the requirement was to remove the “Duplicate” option for all users from the Prioritization list, while keeping the other row actions unchanged.
The challenge was that Duplicate is not implemented as a standard UI Action or Declarative Action. Its visibility is controlled through the Portfolio Planning server-side configuration.
This article explains how we identified the underlying configuration and implemented the customization using the available extension Script Include.
The Logic Reside in APWBacklogConfigImpl Script Include but this was OOB and Readonly so we cannot modify it
The Editable Extension for this was APWBacklogConfig so we modify it to
var APWBacklogConfig = Class.create();
APWBacklogConfig.prototype = Object.extendsObject(
APWBacklogConfigImpl, {
initialize: function(table, scenarioId) {
APWBacklogConfigImpl.prototype.initialize.call(
this,
table,
scenarioId
);
},
/*
* Disable Duplicate option
* for SPW Prioritization
*/
getConfig: function(canWrite, source) {
// Retain the complete OOB configuration
var config =
APWBacklogConfigImpl.prototype.getConfig.call(
this,
canWrite,
source
);
// Disable Duplicate functionality
config.canCopyItem = false;
return config;
},
type: 'APWBacklogConfig'
});
so the Resulting behaviour works like
APWBacklogConfigImpl.getConfig()
↓
Generate standard configuration
↓
APWBacklogConfig override
↓
canCopyItem = false
↓
Duplicate criterion no longer matches
↓
Duplicate option is not displayed
