I am trying to Create new Planning Interval,Getting error - Unable to create Iteration. Contact Adm

Shalini32
Tera Expert

Hi,

 

I am not able to create next iteration from EAP when click.Access roles are already provided.Please help.Refer to the screenshot.

8 REPLIES 8

Panos Alexakis
Tera Contributor

Was this solved? We are facing the same issue.

Hey @Panos Alexakis  You would need to create planning calendars for the PI and sprints to be able to create the actual sprints.

https://www.servicenow.com/docs/bundle/yokohama-it-business-management/page/product/spw-eap/task/cre...

Peter Spuijman
Tera Contributor

We experience the same issue when reusing some groups.  For some it works, for others not.  When creating a new group, it is possible to create the planning intervals and sprints

 

Hi @Peter Spuijman we have a rule where calendars cannot overlap.  could the existing groups/teams already have iterations (leading to an overlap when trying to create new PIs/Sprints)?