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Is CWM Kanban card layout configurable?

petrhal
Tera Expert

Hi,

 

I've been playing with CWM features and while most of it is very intuitive and flexible, I didn't manage to find out if the Kanban card layout is configurable. By default I see only: type, state, priority and story points fields. The first thing any customer typically wants to do with the Kanban view apart from the columns and swimlanes is to  to adjust the card layout and content. Is this possible? I tried looking in the docs, online and AI but didn't find a clear statement.

 

Thank you,

 

Petr

petrhal_0-1762852102604.png

 

 

1 ACCEPTED SOLUTION

Sunil B N
ServiceNow Employee

Hi Petr,

We’re glad to hear that you’re exploring our product, CWM.

We’re excited to share that card layout configuration is planned for Q4 2025 and will be included in version 8.x, expected to be available by mid-December 2025. With this update, users will be able to view up to seven fields, out of which five can be configured by the end user.

 

Please note that the timeline is subject to the smooth release of the version, as this includes forward-looking statements.

We truly value your input — please continue sharing your feedback and suggestions to help us enhance your experience with CWM.

Best regards,
Sunil B N

View solution in original post

3 REPLIES 3

Sunil B N
ServiceNow Employee

Hi Petr,

We’re glad to hear that you’re exploring our product, CWM.

We’re excited to share that card layout configuration is planned for Q4 2025 and will be included in version 8.x, expected to be available by mid-December 2025. With this update, users will be able to view up to seven fields, out of which five can be configured by the end user.

 

Please note that the timeline is subject to the smooth release of the version, as this includes forward-looking statements.

We truly value your input — please continue sharing your feedback and suggestions to help us enhance your experience with CWM.

Best regards,
Sunil B N

What happened with that? Is there any information about it? I need to configure the card layout

Hi @Leonel Sandroni 

You can configure this when you are in Kanban view of the Board

Navigate to any Board > Kanban View > Settings on the right > Card Layout tab.
You can configure upto 5 fields apart from two fixed fields to show up on the card.

SunilBN_0-1783484713917.png

 

Let me know if you have any difficulty in achieving that or if you have any questions.

Thanks and Regards,
Sunil B N