journal fields are not showing on portal

[surajkorade]

I created a custom view for the portal and I want to display that custom view on the portal.
I am able to open the record in that custom view, but the Work Notes and Activities (journal fields) are not displaying properly.
What could be the issue?

[Tanushree Maiti]

Hi @surajkorade 

Activities are  designed by Servicenow to appear in the activity stream after the record is submitted or saved because the system must create a sys_id for the record to attach the journal entry to the audit (sys_journal_field table).

It will not show in Create record-> New form.