New Cost Plan
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yesterday
I have a requirement in ServiceNow PPM/SPM Financial Management, and I would appreciate some guidance on the configuration.
Currently, in Demand and Project, we have the standard cost types:
capital_outlay (CapEx)
operational_outlay (OpEx)
- other_cost (New field requirement)
These values roll up to Total Cost.
Requirement
We need to introduce a new cost category called "Other Cost", which may include multiple additional cost types. This new category should also contribute to the Total Cost calculation.
Current Situation
When creating a Cost Plan, we currently select a Cost Type (CapEx or OpEx).
Each Cost Type is associated with an Expense Type (either CapEx or OpEx).
We have already created:
A new Cost Type called ="Other Cost"
A new Expense Type = "other cost"
How can we configure so that "Other Cost" rolls up into the Total Cost field for Demand and Project?
What configurations or tables should be considered for this roll-up?
How can this new cost category be configured at the Portfolio level?
We want to ensure that it is also considered when allocating budgets in the Financial Workspace tab.
Is it possible to create a completely new Expense Type (other than CapEx and OpEx)?
If yes, how can it be mapped and rolled up correctly up to the Portfolio level?
Any suggestions on the correct configuration approach or best practices would be greatly appreciated.
Thank you in advance.
