No "Open Workspace" Option for Demands in Strategic Planning Workspace

raj12345
Tera Contributor

‎07-22-2025 09:59 AM

Hi Community,

I'm working in the Strategic Planning Workspace in ServiceNow, and I noticed something inconsistent:

  • For records where the Planning Item is set to Project, I see options like:

    • Open project workspace classic

    • Open project workspace new

    • Open project status report

But when the Planning Item is set to Demand, these workspace options are not available.
Even basic actions like “Open demand” are limited compared to project records.

I've attached screenshots showing this difference.

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danieltietze
Tera Guru

‎07-23-2025 04:16 AM

Which "Workspace" would you expect to be opening for a Demand? There is no Demand Workspace. 

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