pps_resource is this a free role ?

[Captain Gaming]

Hi team,

I have a question about PPM module Xanadu/Yokohama versions.

Xandu/Yokohoma "pps_resource" role is required for users marked as users to be managed in PPM.

Is this a free role ? No license fee is required ?

If it is not free, do we need to purchase license for all uses managed in PPM ?

Any information is welcomed.

[Swapna Abburi]

Hi @Captain Gaming 

If you are already subscribed to PPM product then no separate price involved with pps_resource role.

However, it's always advisable to reachout to your ServiceNow account rep. for any license related queries.

[TamoghnaB]

Hi @Captain Gaming ,

As per SN doc, It is a free role. Only users with this role can be managed with Resource Management application. Kindly check ServiceNow docs for further information.

Please mark reply as Helpful/Correct, if applicable. Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thank you!

[Mark Manders]

The latest overview I was, said it wasn't a licensed role, but that was a general overview of all roles related to SPM and everything is always related to the contract you have with ServiceNow. 

Any questions about this, can only be answered with a 100% certainty by your account rep. If you get the answer from them via email, you also have some proof if something isn't being billed as expected. Never just use Community answers on anything related to licensing, even if they are the same as what you account rep tells you. You never know if there is an exception somewhere.