Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Rate Model based on User Type Attribute for Planned Cost

sas-2
Tera Contributor

Hi,

 

I'm trying to create a Rate Model based on the Employee Type Attribute. This attribute is out of box and I validated all the mappings for this field are in place. 

 

The company has 2 averaged rates that they would like to use for planning labor and its based on the employee type: Internal vs External. 

 

When creating the rate model (Employee Type) and adding Rate Lines, there is no criteria/field to set the Employee Type at the rate line level. 

 

What I am missing or how can I make it work please?

@Namita Mishra 

 

Thank you! 

 

1 REPLY 1

Pranav_Thanedar
Mega Sage

Hi @sas-2 ,

 

Were you able to figure out something?

 

Regards,

Pranav Thanedar