Selecting group on Sprint Planning or Sprint Tracking boards
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3 weeks ago - last edited 3 weeks ago
I am a member of the multiple Agile type groups and when trying to move between groups on the Sprint Planning board, a group I originally worked with is selected and all sprints & backlogs are visible.
I have recently been added to another Agile type of group but cannot see any applicable groups from the drop-down list to allow me to switch between.
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3 weeks ago
Hi Buddy,
From what I have seen this usually happens because Agile boards don’t rely only on standard group membership. Even if you’ve been added to a new assignment group, it won’t appear in the Sprint Planning drop-down unless it’s configured and linked as an Agile team.
The group selector typically only shows teams that:
are set up as Agile teams (not just regular assignment groups),
have the user added at the Agile team level, and
are associated with a backlog/product and sprint data.
If the new group isnt showing, it’s worth checking:
that the group is configured as an Agile team,
that you’ve been added to that team’s membership (not only sys_user_group), and
that the team is tied to an active backlog or sprint.
Once those pieces are in place, the group should become available in the Sprint Planning drop-down automatically.
@Shane Sharrock - If help you answer, Please mark Solution Accepted and Thumbs Up

