Strategic Planning Workspace not visible after installing sn_apw_advance

[Vero Moral]

I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.
We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.

I have also assigned the admin user the role sn_apw_advance-eap_admin, but even with this role the workspace still does not show up anywhere (navigation, Now Experience workspaces, or direct URLs).

What else do I need to install, activate, or configure to make the Strategic Planning Workspace visible?
Is there any additional plugin, Store app, or dependency that must be enabled in Zurich for SPW to appear?

Any help would be appreciated.

[Jerry kk Wong]

Hi Vero, I found the following KB article that might be useful.  Strategic Planning Workspace and Strategic Planning modules are missing( module name is incorrect) -...

[Anand__99]

Hi @Vero Moral ,

Try below troubleshooting steps:

• Change application scope to any other application (Sometimes after changing scope new applications start appearing)
• Logout and Login again (sometimes after installing new applications they don't appear immediately)
• Make sure user has any one role - "sn_align_core.apw_user" (Basic role to create and manage portfolios), "sn_align_core.apw_admin" (Admin role - Can access all the features in the Strategic Planning application).
• Try to access workspace using URL "<YOUR_INSTANCE>/now/alignment-workspace/portfolio-plans"
• Repair plugin

Thanks

Anand

[Vero Moral · Accepted solution]

Finally, I managed to make it visible by enabling the application module in sys_app_module and by creating the entry in the Workspaces header following these instructions:
https://www.servicenow.com/docs/r/zurich/platform-user-interface/add-workspace-unified-navigation.ht...
Thank you all very much for your help!

[Jerry kk Wong]

Thanks for sharing how you resolved it.