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03-18-2026 02:49 PM
I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.
We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.
I have also assigned the admin user the role sn_apw_advance-eap_admin, but even with this role the workspace still does not show up anywhere (navigation, Now Experience workspaces, or direct URLs).
What else do I need to install, activate, or configure to make the Strategic Planning Workspace visible?
Is there any additional plugin, Store app, or dependency that must be enabled in Zurich for SPW to appear?
Any help would be appreciated.
Solved! Go to Solution.
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03-19-2026 11:13 AM
Finally, I managed to make it visible by enabling the application module in sys_app_module and by creating the entry in the Workspaces header following these instructions:
https://www.servicenow.com/docs/r/zurich/platform-user-interface/add-workspace-unified-navigation.ht...
Thank you all very much for your help!
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03-19-2026 02:34 PM
Thanks for sharing how you resolved it.
