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Unable to install "Strategic Planning" Application

ManasiK10459800
Tera Expert

When I was trying to install "Strategic Planning" Application in my pdi instance, it was giving error, dependencies "Portfolio Planning" needs to be installed. 

Screenshot 2026-02-18 165307.png

But when I tried to Install the "Portfolio Planning" application, it is giving the error "Application version is currently installed (Http Response: 400)".

ManasiK10459800_0-1771414350055.png

 

Please let me know how to resolve this.

Thanks in advance!

12 REPLIES 12

M4XMU3
Mega Guru

Screenshot 2026-02-25 090026.png

In my case the problem is, that even though a newer version is available, I can only chose the currently installed version for the update. Hence the update fails with given message.

I assume I have to install another update first as a parent dependency. All named dependencies are installed but not up to date. So I will check on them first and hope this will fix the problem.

Did you end up sorting this out? I ran into the same issue on a sub-prod instance and found this KB solved the issue for me. I had to run another store sync after running both scripts.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2924747

 

M4XMU3
Mega Guru

This KB article should help you.