Update Demand "Mentioned" email

gauri06 · ‎03-04-2025

I want to modify OOB notification which triggers when any user mentioned over worknotes/comments. only for demand table . is it possible that way

Vasantharajan N · ‎03-05-2025

@gauri06 - I would suggest to

1. Create a cloned copy of OOTB notification "Activity Stream @Mention Email" and make the change to filter the demand table or other table using the email notification script in the email body.

2. Set the override field of the new notification with the OOTB email notification. Please refer to the screenshot below

3. Test and confirm all are working fine.

Thanks & Regards,
Vasanth

View solution in original post

gauri06 · ‎03-06-2025

It worked for me now I want create a notification for demand table if notes get updated with customized email body ,so do I need to use the same logic like the OOB "Activity Stream @Mention Email or go with usual way

Vasantharajan N · ‎03-06-2025

@gauri06 - As we override the OOTB notification, now you can go ahead with usual notification by cloning the OOTB for demand table requirement and No need to configure the override.

Thanks & Regards,
Vasanth

gauri06 · ‎03-05-2025

Need some more clarity ...can you please explain as I want to exclude a table from OOb notification

Vasantharajan N · ‎03-05-2025

@gauri06 - Please refer my response where I've given the steps to achieve it.

In case if you are not familiar with scripting then do create two notification (one for demand table and another one for other tables) use the condition of the notification to filter it.

Thanks & Regards,
Vasanth