What is SUCCESS PACKS

[Mary]

Hello

Has anyone installed the SUCCESS PACKS to the PPM package for ITBM?

Can you provide pro's and con's thanks

[Sanjay Bagri1]

Hi 

Please see the attachments 

Sanjay

[Rae Ann Prasnic]

Success Packs are an excellent way for an organization to get prescriptive guidance on how to implement a ServiceNow solution. However, I find they are more valuable when used as a guide and allow the customer to customize based on needs of an organization. 

You could install in a lower instance and pull the pieces you want to use in PROD.

Please let me know if this is helpful and/or answers your question correctly. Rae Ann

[Miguel Donayre]

Hello,

I am confused as to what you mean by "installed the SUCCESS PACKS."

Do you mean content packs or seeder stories? 

If you can give me an example or a link to what you are referring to, maybe I can help out.

[Miguel Donayre]

Here is the link for the success packs- 

https://nowlearning.service-now.com/nowcreate?id=search_packs