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britta
ServiceNow Employee
ServiceNow Employee

 

This mind map attempts to capture all of a system administrators responsibilities, including training.  As some organizations don't really value or understand this role, I wanted to try to show the breadth.  Once one sees the scope of what is entailed, it's not just keeping the lights on.  It's a full time role in most organizations if it is done correctly.  If you have feedback or additions, please list them in the comments!

Mind Map - Frame 2.jpg

 

 

Comments
Jim Coyne
Kilo Patron

That looks really useful, but could you include a higher-resolution image?

britta
ServiceNow Employee
ServiceNow Employee

Wow, you found that quickly.  I just posted!  Does this render better? Mind Map - Frame 2.jpg

 

Jim Coyne
Kilo Patron

That is much better.  My tired old eyes thank you.

 

You might want to consider editing the original post and replacing the image.

britta
ServiceNow Employee
ServiceNow Employee

I hear you!  Thanks goodness for cheap cheaters!  Article is updated. 

Version history
Last update:
‎06-11-2024 09:46 AM
Updated by:
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