Business rules are not executed in the event TBL[sysevent].

bonsai
Mega Sage

I'm implementing an event-triggered script action.

I want to implement a process that automatically retries if an error occurs during event generation.
I considered monitoring the event table [sysevent] using a business rule and re-generating the event if an error occurs (within the maximum number of repetitions).

However, it seems that business rules are not executed on the event table.

Are there any other good automatic recovery methods?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @bonsai 

 

refer : Triggering a script action from an event 

KB1699450 Questions on event script action (sysevent_script_action) 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti