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CSA exam

I am unable to apply for exam via Learning points. Please guide.

RenukaA by Tera Contributor
  • 32 Views
  • 1 replies
  • 0 helpfuls

Need to make Rich Text label as Mandatory

Need to make Rich Text label as Mandatory in the catalog item and user uploads the file via Add an attachment , then mandatory mark should be removed. I know this can be done OOB, but i just wanted to know if there is any way to do this, 

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divyadhanda by Tera Contributor
  • 126 Views
  • 3 replies
  • 0 helpfuls

CSA Certification Mock Test

Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Thanks,Atul

atul_05 by Tera Contributor
  • 27618 Views
  • 27 replies
  • 42 helpfuls

Text color of "How can we help" in Employee Center portal

I can't seem to find where the color is controlled for this. It was part of the Branding Editor in the Service Portal Configuration for the Service Portal (SP), but everything feels overcomplicated with the Employee Center portal. The Branding Editor...

PLakin1 by Tera Guru
  • 301 Views
  • 2 replies
  • 1 helpfuls

Examen lieu

J'aimerais savoir est-ce qu'il y a un centre d'examen à Lyon, France ?Merci à tous

ClementJ by Mega Contributor
  • 308 Views
  • 3 replies
  • 0 helpfuls

Resolved! CSA exam question clarification

In the CSA exam there was a question around a Manager not being able to see anything when they go to My Group Works (as he is the manager of the Network and Hardware Groups team)My view was that it was because he was not allocated to the Group. Howev...

david_dsouz by Giga Contributor
  • 242 Views
  • 3 replies
  • 3 helpfuls

Resolved! How to include email attachment to the interaction ticket

We have activated Interaction to our SN instance. However, when user send an email with attachment. Upon checking to the created interaction, there is no file in the Attachment Contextual Side Panel. Inbound action script:(function() { var gr = n...

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Merza Lyn by Giga Guru
  • 286 Views
  • 2 replies
  • 1 helpfuls