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Resolved! Get URL with catalog client script

I want to get the browser URL in a catalog client script.However, there is no API available, and I can't get it even with "window.location.href".What should I do?My goal is to get the parameters set in the URL.When a widget on another page is execute...

bonsai by Mega Sage
  • 62 Views
  • 1 replies
  • 1 helpfuls

Duplicate Group Names

An attempt was made to create a new assignment group.   It was the first time such group name was initiated by me.  However, the error message received was "The group name is alrady in use, please create another group name." Is there a way I can find...

TcKiddco by Tera Contributor
  • 94 Views
  • 3 replies
  • 0 helpfuls

Can I implement record copying functionality in a portal?

I would like to implement a function similar to copying an incident in a portal form widget.I would like to use the field values ​​of the record currently being displayed and post them as the initial values ​​of the record producer.Is this possible?I...

bonsai by Mega Sage
  • 260 Views
  • 5 replies
  • 0 helpfuls

Resolved! CMDB and data Governance

Is there anybody out there that can help me? I am looking for a general overview on the governance of configuration data within the CMDB and how this applies to anything that is built. Any assistance would be greatly appreciated. Thanks in advance.

Dylan by Tera Contributor
  • 2940 Views
  • 3 replies
  • 1 helpfuls

429 API rejections

Hello,Does anyone out there know where inbound rejected API transactions (429 rejections) get logged?We are getting close to overloading our API and i would like a hard number on these rejections.You can see rejections on the stats.do page under API_...

Keith E by Tera Contributor
  • 399 Views
  • 2 replies
  • 0 helpfuls

Customizing Mobile Browser View in ServiceNow

Currently working on customizing the mobile browser view in ServiceNow (Xanadu version). We rarely ever use ServiceNow on our mobile devices but we need to make some changes. When accessing incident tickets via a mobile browser (Google Chrome), the v...

BriayanH by Tera Contributor
  • 667 Views
  • 2 replies
  • 1 helpfuls

CSA Exam Voucher

Hello, Please, i would like to know if there are schemes available for free exam vouchers? Done with my Sys Admin trainings and would sincerely want to write my CSA exam.  ServiceNow, great career path actually! 

EbukaJ by Mega Contributor
  • 53 Views
  • 1 replies
  • 0 helpfuls

Platform Header text matches background color

I need help finding where to change the banner text/icon color in Theme Builder. As you can see here, until highlighted the page name is black text like the banner. Same with the icons next to the profile picture: I do not see a place to adjust the p...

NicoleDisbro_0-1757705363174.png NicoleDisbro_1-1757705437982.png NicoleDisbro_2-1757705518199.png

Resolved! Query about Flow Designer Approval

Is there a way to do approval sequence in Flow Designer.Example: Approver 1, Approver 2.Once request is submitted, it will ask for Approver 1. Then if Approver 1 approved, it will move to the next approver which is Approver 2. 

Merza Lyn by Mega Guru
  • 321 Views
  • 5 replies
  • 1 helpfuls

Preventing SCTASK Closure if Linked CHGs Are Still Open

I’m trying to prevent catalog tasks (SCTASKs) from being closed if there are still open change requests (CHGs) linked to them.I know that it’s possible to block RITMs from closing when they have open SCTASKs. For reference, here’s an Business Rule I ...

LeighAnnB by Tera Contributor
  • 320 Views
  • 3 replies
  • 2 helpfuls