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SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
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Greetings All

My first post.This is an exciting time with a great platformLooking forward to this engagement  Cheers All

Lloyd_Laing by Mega Contributor
  • 173 Views
  • 3 replies
  • 0 helpfuls

Dynamic Tanslation custom

Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute. When I click the bu...

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epatrikdev by Giga Contributor
  • 339 Views
  • 3 replies
  • 0 helpfuls

Resolved! Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

ChrisWing by Mega Guru
  • 399 Views
  • 5 replies
  • 1 helpfuls

Limiting additional data for variable sets

 I added a variable set to a catalog item.I don't think there's a limit to the number of pieces of data that can be added to this variable set.However, I would like to limit the number of pieces of data that can be registered to 10.Is it possible to ...

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bonsai by Mega Sage
  • 244 Views
  • 1 replies
  • 0 helpfuls

Not able to change a users email address

Trying to change a users email address. I understand to do this you need to check the "Generate new password and notify user immediately" box at the bottom of the edit page. The question is how does this affect users using SSO?

Unable to Use Analytics Q&A – Getting Error

I am new here and was trying my hand at Analytics Q&A in the Report Designer, but it has been showing an error since this morning. I’m not sure if something is wrong with the instance or if I am doing something incorrectly.Error - "Oops! Something we...

HarshalR by Giga Contributor
  • 261 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to remove graphic when no records found

Our support desk uses a dashboard to access and update their incidents.  When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below) Is there a way to remove that default im...

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Meshia by Kilo Guru
  • 1264 Views
  • 2 replies
  • 0 helpfuls

CSA Test

Been working in ServiceNow since 2018 and just went through the CSA course but unfortunately I have failed all 4 test. I now need to go through the whole course again and I am having trouble figuring out how to reset the CSA course. Any help would be...

chadwickp by Kilo Contributor
  • 446 Views
  • 5 replies
  • 0 helpfuls