hi I have started the course ServiceNow Administration Fundamentals On Demand (Xanadu), in the course pages it talks about labs, but I cannot see anywhere to find the labs or the option to validate, as I did when completing the Welcome to ServiceNow ...
Hello Community! I hope you are well! I'd like to know how to set up compose email inside the RITM form like this incident bellow. Thanks for help me always. Hugs.
im a new person to this platform and i have a doubt that whether it is a must to complete the fundamental course for the CSA examinaton. Or can i directly apply for the exam. Please let me know And also i would like to know is there an other expenses...
Hello,What is the best way to study for the Certified System Administrator (CSA) Exam? How do I know if the exam will include questions from the Vancouver release vs the Washington release?
Hi, can someone assist me on how to pass the question as below ?I have tried multiple times and ways to pass not happening I have tried submitting answers as 1) Roles, 2) Role-Based, 3) Role-Based access management.. still stuck at the same questionP...
I have enrolled in the ServiceNow Administration Fundamentals (Xanadu) On Demand course. Figure 1 is what I see. Labs are not available at the end of each lesson. I have looked through the community and seems what I see is a different view. All I get...
Hiii all , I am new here so i need to know how we can access the lab and all requirement to study and practice.
Hi ,I need help in lab practise section 5 - Verify Hr admin can create an hr case.I am stuck to locate on this step Navigate to ALL- >HR case management >ALL HR Cases > ALL Can someone guide me through this one.Thanks,Varsha
Since setting up Virtual Agent we always planned to go through our forms and set them to Virtual Agent compatible, but never actually completed the task.With this setup the VA would go through the form with the user and place the request for them.Wit...
I have a view for PDF export that is separate from the view the user operates.One way to do this is to switch views each time the export is made, but if possible I'd like to automatically specify the view for PDF export when exporting.Is this possibl...
Anyone else having issues with PDI being offline and under maintenance since December 2025?Mine is like this for 31 days already:
Not a question. Discover how read-only admin access in ServiceNow lets you share full platform visibility without risk. Have you ever needed read-only admin?
Hello,I was curious if there was any continuing education requirements for obtaining the associate sys admin role?thanks!
Hello, we currently use the VIP label for highlighting, well VIP's. Is there something similar but separate that we can use for highlighting End Users with special needs such as those with visual or hearing impairment?
We are trying to figure out how many ITIL licenses we are entitled to, but we don't see anything related to ITSM on the subscription management. Is it supposed to show here or somewhere else? I'm currently learning about managing licenses.
