steps I followedimpersonate as platform user->create incident with specified values->save and submit before posting comment->add comment(visible to customer)only not any workposts/notes->save then validate it displays the error in screenshot
The same process is being executed in parallel on the same table.This is causing a problem where a single record is being updated by multiple processes.To solve this problem, we considered the following solutions:① Run a job schedule periodically to ...
I want to upload files from a local server to an instance.Is it possible to reflect the modification date and time of the local server file in the attachment on the instance?The idea is to create a custom field called "Local File Modification Date an...
Hi everyone, I’m currently learning ServiceNow System Administration and exploring Flow Designer and Now Assist features. What are the best hands-on exercises or labs you would recommend for beginners to improve faster? Thanks!
I have a requirement like ''in catalog tasks when we click on the SCTASK it will open form. in form we have a related list for custom create table 'metals tasks' requirement : when sctask state is 'completed' or 'cancelled' then for Fulfiller group N...
i did every thig but it keep on showing this Task Result: failed did you add and post the comment?i am not able to understand that the validating page is working or not i am not able see the otheres solutions it is also showing an error so guid me
Vibe Coding is text to code.What about Vibe Admin: text to admin?Think about it: how much of your day as a ServiceNow admin is spent navigating lists, setting filters, clicking through modules, just to answer a simple question or update a few records...
Hello ServiceNow Community,I am currently working in the HR domain and planning to transition my career into ServiceNow. I would really appreciate guidance from experienced professionals in this community.I would like to understand:How to start learn...
I am learning ServiceNow fundamentals. Can someone explain the basic steps to create a report using Report Designer?
is this a violation if we allow a Approver license user to update a specific field on RITM ticket. this field is not a by default filed, it field is created in Catalog item form. and we want that a Approver User can update a filed on RITM before crea...
hi,Could you please help me to check on my servicenow instance the report I got from servicenow about my company Itom discovery visibilty licence? I have a subcription of IT Operations Management Visibility for servers only (quantity 500 ). But i...
Not a question. Discover how read-only admin access in ServiceNow lets you share full platform visibility without risk. Have you ever needed read-only admin?
I am trying to implement parallel approvals in ServiceNow Flow Designer.I have a main flow that calls two subflows.One subflow is created for the group level approval where any one person from the group is enough to approve/reject the approval. Secon...
Workspace List shows duplicate 'modules' for each list. For example, The Compliance Library list shows two Authority Document selections and, when clicked, they show different 'lists.' Same with Citations, Control Objectives, etc. See attached sc...
Hi There is requirement to get priority on csm case using "new" inbound action.If email body or email subject or email header contains below keyword then priority to be set accordingly.word like "critical" or "urgent" or "complicated" then Priority ...