Dear Community, I am seeking here for some help; I have to mark multiple new/in progress ARR's as closed skipped based on certain requirements in my org with the help of flow. Scenario: ARR have its sub-requests that is hardware and software, now thi...
User unable to view a specific report in a dashboard despite of having the required roles.Please find the error message below for reference. User has the required ITIL role and knowledge role as well. Let me know your thoughts.
I am setting up SSO login for ServiceNow using Microsoft Entra ID.I want users who log in via SSO to be redirected to the Employee Center.Does anyone know how to configure ServiceNow so that this redirection to the Employee Center occurs *only* upon ...
I did all the steps correct but still showing the same pop up again and again i. e. Did you add and post a comment? And also I can't move to the next task once the previous one gets closedhelp me
while connecting the LDAP server getting the error , the error attached below screenshot
Hello all, I would be eternally grateful for any help I can get. I am new to ServiceNow (Australia release - most recent update) and have noticed when our SCCM/Discovery/CMDB updates a laptop as Retired, it changes the asset state to Retired and thi...
Hello ,I'm investigating an issue in HRSD where a specific HR group is not appearing in the Assignment Group lookup on an HR Case in Agent Workspace.The group exists in the sys_user_group table and is Active = true. However, when an agent searches fo...
My servicenow world is ever increasing.
I need to Convert this project to the next advanced level, where it works on a real-time platform and where crores of people use this to Generate the qr for them. But I'm an beginner and I don't have the experience here, so plzz help me to make this ...
I am working on the “Micro-Certification - Welcome to ServiceNow (Zurich)” course.While completing Assessment Simulator Task 3 – Create and Comment on a Record, my lab instance was terminated and the task shows as failed with “Did you add and post a ...
For newly created Kb article the workflow shows pending draft even after the approval is approved user wanted to know why that is showing like that
Hello,I am getting the error message ''Execute operation on Glide API" while opening a KB article under Knowledge base. Below are the screenshots attached. Due to this I'm unable to update or post any comment in any of the knowledge article. We do no...
One of my developer was building and using an Update Set to capture the work when the update set was populated with MetricBase Dashboard Stats entries. At the time they posted in the update set, the developer was not working. Any ideas on what may ca...
Hello,Since yesterday 17th of September 2026, my developer instance doesn't open and this is the screenshot I'm getting :Whe I go to "Manage my instances", my only instance "Zurich" is offline and when I try refreshing it, it stays offlineSo I am stu...
I am new to the ServiceNow platform and am enthusiastic about the opportunity to explore and familiarize myself with its functionalities. My primary aim is to learn how to effectively navigate through the system, understand its various tools and capa...
