CSA exam
I am unable to apply for exam via Learning points. Please guide.
Forum Posts
Need to make Rich Text label as Mandatory
Need to make Rich Text label as Mandatory in the catalog item and user uploads the file via Add an attachment , then mandatory mark should be removed. I know this can be done OOB, but i just wanted to know if there is any way to do this,
Sharing Platform Analytics dashboard while multiple users have the same name
I’m dealing with a situation where a user wants to share a PA dashboard with another user. They’ve created a report, and in the sharing menu they’re trying to grant access to a new user. The issue is that the search box only searches by the user’s fu...
Knowledge Number is not searchable on service Portal
Hi, I have noticed an issue when searching by Knowledge Number on the Service Portal. When I search using a Knowledge Number, it returns “No results” for non-admin users. Could you please help me understand the reason for this?
CSA Certification Mock Test
Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Thanks,Atul
Resolved! Lost my PDI credentials. Lost my PDI credentials. When I hit the forgot password the system promts m
I did lost my PDI credentials.When I try to log into my PDI I'n bounced back, so I hit the "lost my password button" problem is that it promts me to choose from a list of telecom providers that hasn't any european companies so I never get the message...
Reports migrated to Data Visualization are showing "Can View" access by default — how to change to "
Hi Community,I recently migrated several reports from the Reports module to Data Visualization using the Migration Center. After migration, I noticed that all the migrated reports are assigned "Can View" access by default.I would like to know:Is ther...
Advice re: Associate Sys Admin > System Admin path
I'm working on the Associate System Admin Career Journey. I'm about 94% done. For veteran System Admins, I'm wondering what advice would you give to someone entering his/her "rookie year" as an Associate System Admin who wants to become a System Adm...
Records Capture in Updateset
How to force-capture a record in an update set?
Text color of "How can we help" in Employee Center portal
I can't seem to find where the color is controlled for this. It was part of the Branding Editor in the Service Portal Configuration for the Service Portal (SP), but everything feels overcomplicated with the Employee Center portal. The Branding Editor...
how to Parse YAML Files In ServiceNow?
Hi ALL, how I can Parse YAML Files In ServiceNow?.My user trying to pass YAML through catalog I want to know how to parse it and pass the data in required table.
Examen lieu
J'aimerais savoir est-ce qu'il y a un centre d'examen à Lyon, France ?Merci à tous
ServiceNow to Control-M integration
I need your help with a Control-M integration.Use Case:When a catalog request is raised in ServiceNow, job details are provided in JSON format based on business requirements (OS/MFT). Once the RITM is approved, a standard change request is automatica...
Resolved! CSA exam question clarification
In the CSA exam there was a question around a Manager not being able to see anything when they go to My Group Works (as he is the manager of the Network and Hardware Groups team)My view was that it was because he was not allocated to the Group. Howev...
Resolved! How to include email attachment to the interaction ticket
We have activated Interaction to our SN instance. However, when user send an email with attachment. Upon checking to the created interaction, there is no file in the Attachment Contextual Side Panel. Inbound action script:(function() { var gr = n...
