Could not find a record in sys_hub_flow_version for column version_record referenced in this update

pathumharsh
Tera Contributor

I got below error when I tried to move an update set include flow design, how can I resolve it? 

Error: Could not find a record in sys_hub_flow_version for column version_record referenced in this update

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @pathumharsh 

 

https://www.servicenow.com/community/servicenow-ai-platform-blog/could-not-find-a-record-in-sys-hub-...

 

This article provide you all details.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

kaushal_snow
Giga Sage

@pathumharsh ,

 

since the zurich release added the new flow designer versioning table (sys_hub_flow_version) and flow records now reference a version_record that isn’t automatically captured in update sets........ the preview breaks on the target instance because the referenced version doesn’t exist there......so you must include the actual sys_hub_flow_version record in the update set (for example by exporting/importing it or using create application file) or remove the version_record tag before preview.......otherwise the missing version causes the error until servicenow provides a proper fix......

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer

View solution in original post

Ankur Bawiskar
Tera Patron

@pathumharsh 

this is a known issue, check this KB and will be fixed in Zurich Patch 5, Australia release

the below KB has the workaround as well for fixing

sys_hub_flow_version record of the flow is not getting captured in Update set when updating the flow 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @pathumharsh 

 

https://www.servicenow.com/community/servicenow-ai-platform-blog/could-not-find-a-record-in-sys-hub-...

 

This article provide you all details.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

kaushal_snow
Giga Sage

@pathumharsh ,

 

since the zurich release added the new flow designer versioning table (sys_hub_flow_version) and flow records now reference a version_record that isn’t automatically captured in update sets........ the preview breaks on the target instance because the referenced version doesn’t exist there......so you must include the actual sys_hub_flow_version record in the update set (for example by exporting/importing it or using create application file) or remove the version_record tag before preview.......otherwise the missing version causes the error until servicenow provides a proper fix......

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer

Ankur Bawiskar
Tera Patron

@pathumharsh 

this is a known issue, check this KB and will be fixed in Zurich Patch 5, Australia release

the below KB has the workaround as well for fixing

sys_hub_flow_version record of the flow is not getting captured in Update set when updating the flow 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, i see patch 5 is now available can you confirm it's been fixed in this patch?
Thanks