Course suggestions

[RajbeerK]

I need some guidance on training I can do as a Sys Administrator for managing an Application hosted in ServiceNow PSDS. I need assistance understanding what it involve in terms of providing assistance for this application as Sys Admin ( e.g managing instances, Account management etc). I am still very new to this. Please help me finding a targeted training

I have already done SYS Admin courses( Booked exam next month)

Thank you so much for any assistance 🙂

[Uncle Rob · Accepted solution]

If you're helping manage a custom application the likeliest best cert is hte CAD:  Certified Application Developer.

However, I want to be super clear.  Certs and actual skill are two different things.  The most important thing for you is to understand how the platform works, and there's nothing like building on a personal developer instance to get that skill up.

[Uncle Rob · Accepted solution]

If you're helping manage a custom application the likeliest best cert is hte CAD:  Certified Application Developer.

However, I want to be super clear.  Certs and actual skill are two different things.  The most important thing for you is to understand how the platform works, and there's nothing like building on a personal developer instance to get that skill up.

[RajbeerK]

Thank you for your honest advice 🙂

[Dr Atul G- LNG · Accepted solution]

Hi @RajbeerK 

As a ServiceNow trainer, let me share my thoughts. You mentioned that you've already booked the CSA exam — that's a great step forward. The next logical milestone would be the CAD (Certified Application Developer) certification, which means you're considering the developer path.

There are several ways to approach this:
You can either take a dedicated CAD course or join a Developer Journey track. Both are valuable and recommended options to help you move to the next level in your ServiceNow career.

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=cbdb13f...

https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id=e0...

[RajbeerK]

Thank you so much for your suggestions 🙂