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‎07-29-2025 04:59 PM
I need some guidance on training I can do as a Sys Administrator for managing an Application hosted in ServiceNow PSDS. I need assistance understanding what it involve in terms of providing assistance for this application as Sys Admin ( e.g managing instances, Account management etc). I am still very new to this. Please help me finding a targeted training
I have already done SYS Admin courses( Booked exam next month)
Thank you so much for any assistance 🙂
Solved! Go to Solution.
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‎07-29-2025 07:44 PM
If you're helping manage a custom application the likeliest best cert is hte CAD: Certified Application Developer.
However, I want to be super clear. Certs and actual skill are two different things. The most important thing for you is to understand how the platform works, and there's nothing like building on a personal developer instance to get that skill up.
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‎07-29-2025 08:24 PM
Hi @RajbeerK
As a ServiceNow trainer, let me share my thoughts. You mentioned that you've already booked the CSA exam — that's a great step forward. The next logical milestone would be the CAD (Certified Application Developer) certification, which means you're considering the developer path.
There are several ways to approach this:
You can either take a dedicated CAD course or join a Developer Journey track. Both are valuable and recommended options to help you move to the next level in your ServiceNow career.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-21-2025 09:58 PM
Just would like to share that I have passed my CSA exam and preparing for CAD now. Will undertake every training possible and practice consistently . Thank you so much for your advise and sharing knowledge at ServiceNow community
Also I would like to point out, Ebooks and training available on ServiceNow is very useful and can help with exam preparation without a doubt. There is no need to wander around to get ServiceNow training from other sources, It is only going to create confusion and distraction.
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‎08-21-2025 10:16 PM
Hi @RajbeerK
Great and congrats for clearing both the exam and sharing true feedback.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-22-2025 08:51 AM
Congratulations and thank you for this thread and timely advice!
