Description field getting clear without creating any history
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3 weeks ago
Hi team ,
on project form we have short_description field . if user update this value somehow it is getting clear after some time and no logs have been maintained
in the screen shot u can see when iupdate this description value , it is getting cleared without creating any logs or history.
anyone has encountered this issue before.
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3 weeks ago
ok
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3 weeks ago
Hi @arjshubh
You can do one thing: when you load the form, just check the browser console at the bottom and see what scripts are running on that page. That will help you identify if any script is causing the issue.”
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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