Description field getting clear without creating any history
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12-01-2025 12:03 AM
Hi team ,
on project form we have short_description field . if user update this value somehow it is getting clear after some time and no logs have been maintained
in the screen shot u can see when iupdate this description value , it is getting cleared without creating any logs or history.
anyone has encountered this issue before.
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12-03-2025 04:57 AM
ok
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12-01-2025 01:57 AM
Hi @arjshubh
You can do one thing: when you load the form, just check the browser console at the bottom and see what scripts are running on that page. That will help you identify if any script is causing the issue.”
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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