How to add a catalog item (or knowledge base article) to the ServiceNow Employee Center using Taxonomy Connected Content. If your catalog item does not appear in Employee Center, make sure it is associated with a catalog.
In this comprehensive tutorial, we delve into the process of creating a customized taxonomy within ServiceNow's Employee Center, aiming to enhance content organization and improve user experience. By establishing a clear hierarchical structure, employees can effortlessly navigate through various ...
