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a week ago
I am checking the impact of functions that will be discontinued during an upgrade, etc.
I am thinking of checking whether plugins or flows are installed when they are discontinued.
In that case, would it be okay to look at the package [sys_package] table?
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a week ago
Yes, your understanding is correct.
Refer below thread that answers all your questions,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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a week ago
@bonsai ,
sys_package :
Shows apps and packages installed (like ServiceNow Store apps or custom scoped apps).
Every table, script, etc. belongs to a package → that info comes from sys_package.
Use this when you want to check scoped apps / Store apps.
It does not list all plugins.
v_plugin :
Shows classic plugins (like Incident, Change, Discovery, Event Mgmt).
Tells you if a plugin is available and whether it’s active or not.
This is the table to check for core ServiceNow plugins.
Key point
sys_package = Store apps / scoped apps
v_plugin = Classic plugins
To see everything installed, you need to check both tables.
Hope it helps!
Shashank Jain – Software Engineer | Turning issues into insights
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a week ago
Yes, your understanding is correct.
Refer below thread that answers all your questions,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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a week ago
@bonsai ,
sys_package :
Shows apps and packages installed (like ServiceNow Store apps or custom scoped apps).
Every table, script, etc. belongs to a package → that info comes from sys_package.
Use this when you want to check scoped apps / Store apps.
It does not list all plugins.
v_plugin :
Shows classic plugins (like Incident, Change, Discovery, Event Mgmt).
Tells you if a plugin is available and whether it’s active or not.
This is the table to check for core ServiceNow plugins.
Key point
sys_package = Store apps / scoped apps
v_plugin = Classic plugins
To see everything installed, you need to check both tables.
Hope it helps!
Shashank Jain – Software Engineer | Turning issues into insights