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first question

abdelkadergh
Giga Contributor

‎10-30-2025 06:29 AM

How is your experience with servicenow ? 

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harishk07
Tera Expert

‎10-30-2025 06:45 AM

Hi @abdelkadergh

 

Welcome to the community. ServiceNow has a lot to explore. My experience has been that ServiceNow's strength lies in its ability to unify service operations, streamline complex workflows and integrate across teams, rather than just managing tickets. With the addition of AI and automation, it’s becoming even more powerful in driving proactive and intelligent service experiences. Good luck on your learning journey.

Best Regards,
Harish

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SebCz
Giga Contributor

‎10-30-2025 08:05 AM

quite mixed - a lot of times I get the feeling that nobody asks the every day user on their feedback, the UX/UI seems to be created/updated but nobody asks the average user what they think about these changes... signs of our times

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