Gettig Error : Did you add and post a comment?

23102196
Kilo Explorer

11 hours ago

Hi ServiceNow, 

I got a issue while creating new record and adding comment. I add comment and post it even i got error.

kindly resolve my issue. 

thank you.

23102196_0-1767350764484.png

23102196_1-1767350787623.png

 

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GlideFather
Tera Patron

an hour ago

Hi @23102196,

 

I don't remember the context, Adela was a caller?

GlideFather_0-1767384911641.png

 

You are adding a comment with Platform User and I don't see the steps before to be sure who was supposed to post that comment - PU or AC?

 

Also, eventually try to create a new incident with all the given details WITHOUT the comment, save that incident, then add the comment and SAVE it.. 

 

Another thing to try - if you copy paste, be sure there's no blank space and it's really 1:1.. 

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No AI was used in the writing of this post. Pure #GlideFather only
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