Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Has Welcome to ServiceNow On demand training been retired?

TessP
Tera Contributor

Has Welcome to ServiceNow On demand training been retired? What replaced it? Can someone please send me the link. ANY ONE from Training. It is so hard to navigate. I'm a new user and have gone through the training before but I got a message it has been retired. I need the new link for ON DEMAND training that may have replaced it so I can pass it along to the new staff.  Thanks!!!

5 REPLIES 5

Community Alums
Not applicable

Hello @TessP ,

The “Welcome to ServiceNow” On-Demand training has been updated and replaced with a newer version on the ServiceNow University. You can access the latest course using the link below:

Welcome to ServiceNow (updated On-Demand training)

If my response helped, please mark it as the accepted solution so others can benefit as well.    

The Newer Version is not adding value. The older version allows a new user to do labs checking each step making sure steps are valid. Now a user is left alone in a maze without guidance (personal views) 

Bhuvan
Giga Patron

@TessP 

 

Washington release is retired

 

https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=2f61d383475cf95890542034846...

 

Xanadu release 'Welcome to ServiceNow' course is below

 

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

SianK
Tera Contributor

I am not taking any of the On-Demand trainings. But it is still there.