How do i create a oncall roster for my team?

User369709
Giga Contributor

I have a team of 57 members working 24 x 7 , what is the easy way to configure on call rota in SN?

3 REPLIES 3

GlideFather
Tera Patron

Hi @User369709,

  1. Install plugin the com.snc.on_call_rotation,
  2. Create an On Call schedule (with a time zone, rotations with members and shift details)
  3. Define the Rotations
  4. Assign the On-call Schedule to Assignment group with the members

    KamilTEL_0-1750777217946.png

     

I hope I have not forgotten anything, let me know how it goes 

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This was helpful!

 

Thanks @maryanderso, it will still needs some tweaks but as a starter it could be good

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */